The Rule of 2AM

Posted on May 26, 2020 | 2 minute read | Share via

The rule of 2AM goes like this:

Pretty straight forward right?

In practice this rule has served me well in a number of situations.

The 2AM Rule is something I started talking to my peers about after seen multiple instances of all the above. I needed a way of communicating that come 2AM it felt important that we could resolve a problem as quickly as possible but I also wanted to make sure we had the flexibility to introduce new tools over time. By asking the simple question I found a way to walk this balance.

As long as a team was able to pass the test then likely we were safe to move forward but if not then there was some more work to be done prior to moving forward (be it training, adding more comments, creating more metrics for visibility, etc).

What do you think of this rule?


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